TERMS OF SERVICE
These Terms of Service apply to www.annamariacammilli.com (the "Site") operated by Anna Maria Cammilli Gioielli Srl, a company with registered office in via del Fornaccio 46, 50012 Bagno a Ripoli, Firenze (Italy).
Throughout the Site, the terms “We” and “Us” refer to Anna Maria Cammilli Gioielli Srl. Access and navigation on this Site imply acceptance of these Terms of Service by the user or customer accessing and navigating the Site (“User” and/or “Customer”). Throughout the Site, the terms “You” refer to Users and/or Customers. Users and Customers not accepting the content of these Terms of Service, or any subsequent update, should stop navigating the Site immediately.
The Site owner is: Anna Maria Cammilli Gioielli Srl ("Owner" or “Seller”).
- Site Activities
The Site publishes, promotes, sells and distributes the products distributed by the Owner under the trademark "Anna Maria Cammilli Gioielli Srl” (the "Products").
You can access and navigate the Site, register personal accounts, join newsletters and carry out other activities managed by Us.
- Online store terms
All rights, title and interest in and relative to the Site and any of its contents (the "Site Contents") are our property. All contents of the Site are protected by intellectual property rights, including, for instance, copyright, patent, trademark and other laws and international treaties regarding intellectual property rights.
By agreeing to these Terms of Service, you represent that you are of legal age in your state of residence.
Only individuals having legal capacity to act and making a purchase outside of any business or profession (“Customers”) may place an order of Products on the Site (“Order”).
Orders are governed by these Terms of Service and by all legislation that, from time to time, may be applicable to a specific Order. Customers are encouraged to read these Terms of Service carefully before completing an Order.
We may modify the contents of these Terms of Service at any time. The version of the Terms of Service published on the Site when the Order is submitted shall apply to that specific Order.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the service, violate any laws in your jurisdiction (including but not limited to copyright laws).
All our brands, trade names, logos, brands and names of products and services used, published, and promoted on the Site and all intellectual property (IP) are our exclusive property.
You must not transmit any viruses or any code of a destructive nature.
A breach or violation of any of the Terms of Services will result in an immediate termination of the services.
- General conditions
We reserve the right to refuse any order You place with Us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that appear to be placed by dealers or resellers.
- Accuracy, completeness and timeliness of information
We undertake to ensure that all information on the Site is true and accurate. Nonetheless, we do not accept any responsibility or liability for the correctness, completeness, accuracy or timeliness of such information, including, for example, the descriptions of products, services, the prices and/or indications of product availability on the Site.
This Site may contain certain historical information which is not current and is provided for your reference only. We reserve the right, but we have no obligation, to modify the contents of this site at any time. You agree that is your responsibility to monitor changes to our site.
The Site may include, use, or display contents created by third parties, information from public sources and/or links to other Sites or web pages managed by third parties ("Third-party Content"). We do not control or monitor the Third-party Content and do not assume any responsibility for its accuracy, security or reliability of Third-party Content and cannot guarantee, and do not guarantee that such Third-party Content is free of viruses or other features that could damage your data and/or property.
- Products and Limitation of Liability
All information on the Products published on the Site is only for descriptive or promotional purposes.
The look and the colours displayed on the Site mostly depend on the settings of your device; accordingly, the Site cannot ensure that the device will display colours of the images correctly as posted on the Site.
We may not be responsible if the items shown on the Site appear slightly larger or smaller than actual size due to screen defaults and photography techniques.
We may modify or remove, temporarily or permanently, some of the products and/or services, or change the retail prices of these products or services, without giving any notice to you about these changes.
To the extent permitted by the law, we shall not be held responsible towards You, or to any third party for any loss or damage arising from use of the Site and/or its contents, or any information contained in the Site or relating to the products published on the Site.
We accept no responsibility or liability for any direct or indirect damages, regardless of the cause, origin, nature and consequences, including, without limitation, all costs incurred or any other loss of intangible assets arising from the use of the Site or inability to use it or from reliance on the information published on the Site.
You agree to indemnify and hold us harmless from any legal action, claim, claims by third parties and related damages and expenses, including legal expenses, arising from, or related to, the use in any irregular way and/or illegal use of the Site and/or the Content of the Site, as defined below, by the User or by people connected to the User.
Some products may be not available at the moment of purchase and for this reason, they may subject to return or exchange only according to our Return Policy.
For more details, please refer to our Return Policy.
- Contract of sale and billing
You agree to provide current, complete, and accurate purchase and account information for all purchases made on our Site. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
Payment for Orders is made by using the following methods:
- Braintree for Credit Card (Visa, Mastercard, American Express,…..)
We will only debit the purchase at the time of acceptance of the Order. Even so, We reserve the right to carry out security checks on the payment method of your choice or to apply pre-authorisation or to make an advance charge for precautionary reasons.
The email where the Seller simply acknowledges receipt of the Order does not represent acceptance of the Order by the Seller.
The Contract of Sale of Products between and by the Seller and the Customer shall be deemed completed only and exclusively when the Customer receives a confirmation e-mail from the Seller notifying the shipment of the Products (the “Shipping Confirmation E-mail”).
You agree to verify immediately the trueness and accuracy of the information reported in the Shipping Confirmation Email and to promptly notify any error in such information to us. At our discretion, any additional cost incurred for fulfilling the Order caused by inaccuracy in the information supplied by you may be separately applied to you.
The Customer cannot cancel an Order after that receipt of the Order has been confirmed by the Seller. However, please contact us by e-mail if you wish to cancel an Order. We will verify whether it is possible exceptionally to meet your request in your specific case.
The prices of Products are indicated on the Site, during the checkout process and in the Shipping Confirmation E-mail.
Delivery costs are notified to you at the time of checking out the Order and are notified once again in the Shipping Confirmation E-mail. The cost of each shipment may vary according to the delivery destination, the delivery method or other factors.
Any price changes do apply only to Orders made after that the price change is published on the Site and are not retroactive. We reserve the right not to accept an Order because of an error in the price published on the Site or indicated in in the email sent to acknowledge reception of the Order.
- Taxes and Duties
We will take care of all aspects of customs clearance in the U.S., including the payment of any Import duties on behalf of the Customer, who will thus not be required to pay any additional cost for customs clearance purposes in addition to the price already paid for the Order at checkout.
We deliver products to all the U.S.A.
We undertake to ship the products without undue delay, and in any case, no later than 45 / 60 (forty-five/ sixty) working days from receiving the Order.
Parcels are delivered through an international courier (the “Courier”). Delivery times vary according to the destination of the delivery, and are, in any case, provided by way of indication. Occasional delays in delivery may occur (for example, during the Christmas period or because of prohibitive weather conditions, strikes, etc). No liability may be invoked against Us by You or any third-party in the case of a delay in the fulfilment of the Order or in the delivery of the Products.
Deliveries are scheduled only on working days, unless agreed otherwise. The delivery of an Order is deemed to have been completed when the Product has been made available to You at the address specified in the Order or otherwise agreed between You and the Courier.
In the case of any failed delivery because you are unable to receive the Order, the Courier or Us will send you an email informing that will try to deliver the Order a second time.
If the new attempt at delivery is impossible, the Customer Service will attempt to contact you to provide support related to the Order.
If after 15 (fifteen) days from the date the Order is available for delivery, the Order could not be delivered for reasons attributable to you, the Contract of Sale shall be deemed as terminated, unless We have otherwise agreed. As a result of such termination, we will refund you all payments received. We may decide to retain part of the payments received to compensate for the logistical costs incurred in returning the Order.
Cancellation of an Order shall be notified to you by e-mail and the applicable refund credited to you through the payment method originally used for the Order.
Additional delivery attempts may be agreed for an additional fee.
At the time of delivery of the Product, you are encouraged to carefully check the condition of the Products and the packaging and the correspondence of the number of items delivered to the information in the transport documents. Any damage to Products and/or packaging or discrepancy in the number of items/packages delivered must be raised immediately by contacting the Customer Service.
We shall assume responsibility for any original defect in the Products.
We warrant that the Products are free of faults, flaws, and defects and comply with the provisions of the Contract of Sale. In particular, the Products:
- Comply with the description provided on the Site and have the qualities of the products that we have presented to you as a sample or model; and
- Are fit for the purpose for which products of the same type are normally used; and
- Have the level of quality and usual performance of goods of the same type, that You can reasonably expect, considering the nature of the products in question.
You are highly encouraged to follow our guidelines on how to use, store and clean the Products. Failure to follow these guidelines may lead to damaging the Products and the forfeiture of your right to return the product.
Marginal differences between the description of a Product on the Site and the actual characteristics of such Product cannot be considered as legitimate grounds for a complaint of non-conformity under the applicable law.
In the case where a non-compliant product has been delivered, you can request that it is brought back to compliance, without cost to you, by means of repair or replacement. If this is not possible, you shall be entitled to a reduction in the price, or refund in full of the price, and (where incurred) of the delivery costs.
The mere fact that we accept that you send a Product back for product conformity verification does not imply acceptance of your claim of Product non-conformity. We indeed reserve the right to personally check whether the Product is compliant with the Contract of Sale once we receive back the concerned Product.
- Waiver of Liability
We cannot guarantee in any way that the Site, including its Content, services, and features, will be uninterrupted, that any defects found in the same will be corrected or that the use of the Site by You will produce any specific results.
The Site and Site Content are provided in the current state and are available as is. Moreover, we make no warranties, express or implied, including any warranty of accuracy, completeness, non-infringement of third-party rights, merchantability, or fitness for a particular purpose.
- Processing of personal data and governing law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of United States of America.
- Customer feedback and complaints
Any Customer feedback, suggestion or complaint in relation to an Order should be submitted to Us through the appropriate contact form or via email to: [email protected]